What is your return / refund policy?

Please report any issues immediately. 

We have a conditional 10-day return policy. We cannot accept return on gift cards, sale items or custom products.

For more details, or to start a return, please click here.

What type of wood is used for the boards?

We use a variety of wood types, depending on the board style and your choices. Some boards are made of teak, walnut, ambrosia, cherry, sapele, birch, pine, and many other variations. If you specify the board you're looking for, we will let you know the wood type.

Can I request a custom design, shape or size for a board?

Absolutely, we offer customization options. We can make boards in several different shapes. Please contact us to discuss your specific requirements.

Can you personalize boards with engravings or logos?

Yes, we offer engraving and personalization services. Please inquire about the details and options available.

Are your finishes safe for food contact?

Yes, we use food-safe and eco-friendly finishes that meet safety standards.

How to clean charcuterie boards and serving trays?

As a rule of thumb, we recommend the use of parchment paper for the boards if serving greasy or colored food. Parchment paper facilitates the cleaning and avoids stains.

A care card will be included with each specific item.

Never soak the board or let the board sit in water. Don't put your board in the dishwasher.

How to clean cutting boards?

Wash your cutting board by hand, using liquid dish soap and a soft cloth or sponge. Wipe the cutting board dry and let it finish air drying.

Never soak the board or let the board sit in water. Don't put your board in the dishwasher.

How to maintain wooden boards - charcuterie boards, cutting boards, serving trays?

To keep your board looking and feeling new, and prevent warping, you need to lubricate your board often. After 5-6 uses (or as needed) apply a generous amount of food-safe mineral oil to the entire board and let it soak in.

This will help the board stay moisture resistant, and avoid drying out and warping.

Do you offer wholesale discount and private label?

Yes. To both. We’re happy to answer any questions we can. Get in touch via email info@kindideashomeandgift.com, phone 803-807-2015 or find us on social media @kindideashomeandgift.